​​Privacy & Accessibility

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Privacy 

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This website does not collect personal health information. Non-identifying data, such as cookies or analytics, may be collected to improve website performance. You can manage or disable cookies in your browser settings.

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All bookings and payments are handled securely via Jane App, where your personal and payment information is stored safely and accessed only by authorized personnel. By booking sessions via Jane App, you consent to the collection, storage, and use of your personal information for therapy purposes.

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All personal health information collected for therapy is handled in accordance with Ontario’s PHIPA, CRPO standards, and Canada’s PIPEDA. Records are kept confidential, secure, and retained according to professional standards. You have the right to access or request corrections to your records.

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Your information is not shared with third parties, except as required by law or necessary to provide services (e.g., Jane App for bookings and payments).

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Accessibility 

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We strive to make this website welcoming and accessible to everyone. We follow recognized standards, including WCAG 2.1, to improve usability. While we work to make all content accessible, some features may not yet be fully optimized.

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If you encounter any barriers or need information in a different format, please contact us at info@sunandsandcounselling.ca. We will do our best to provide the support you need.

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This statement was last updated on April 8th, 2026.

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